ClassDojo AI Transparency Note
How information is used in ClassDojo’s AI Tools in connection with school use. For information on how ClassDojo uses AI tools for its internal purposes only (e.g. for non-child user account security) (“Dojo AI Internal Tools”), please see our FAQ.
For information on ClassDojo on AI Features used at home by parents, see here.
Introduction
ClassDojo is committed to continually enhancing our platform to provide the best possible learning experience for our students, teachers, and families. In pursuit of this goal, we are thrilled to introduce artificial intelligence (“AI ”) technology into the ClassDojo service. ClassDojo has partnered with trusted service providers OpenAI and Anthropic to launch new AI tools aimed at improving the quality and efficiency of our ClassDojo service, and meeting the needs of our students, teachers, and families.
Our innovative features include tools to assist teachers in creating engaging content, deliver more effective communications, and more. Notably, these exciting new tools will:
help teachers craft engaging group communications, such as for ClassDojo Story posts, including AI-enhanced narrative suggestions;
enable teachers to draft and exchange more concise, effective communications with parents, colleagues and staff;
aid teachers in creating educational content, such as lesson plans, group exercises or multiple choice assessments based on specified educational standards;
help teachers better personalize per student, such as with report card comments and behavior management plans; and
Assist teachers in managing tasks such as uploading of their rosters
With these AI enhancements, students, teachers, and families will benefit from a more interactive, engaging, and responsive educational experience.
Our Commitment
We understand the importance of ensuring strong privacy and security protections for our students, teachers, and families as we integrate new, rapidly changing AI technology, and we want to assure you that we will handle your data with the utmost care and responsibility. As part of our ongoing commitment to transparency and responsibility in handling your data, we are providing the following information on our new ClassDojo AI tools and the choices you have with regard to them.
In addition, ClassDojo supports the Education Technology Industry’s Principles for AI in Education to ensure safe and responsible use of data in AI technology. ClassDojo was deeply involved with the development of the Principles as a member of the AI Education Steering Committee. By aligning with these principles, we aim to harness the power of AI technology to enrich the learning experience for all our users while upholding the highest standards of privacy, security, and ethical conduct. Read more about the Principles for AI in Education here that are intended to help guide the industry’s development of responsible AI that meets the needs of students, educators and families. ClassDojo is also a member of the EdSAFE AI Industry Council and supports the principles of the SAFE Framework- Safety, Accountability, Fairness & Efficacy in AI.
As part of our commitments, ClassDojo does not allow OpenAI, Anthropic or any AI third-party service provider it may utilize, to use any information (personal information or de-identified) to train, improve, or develop their AI systems. ClassDojo also does not use any personal information contained in any Inputs, Prompts, or Output to train any of ClassDojo’s AI systems.
This article covers:
- How ClassDojo Uses AI Tools
- What Information is Used to Provide the AI Tools?
- How ClassDojo Uses Information to Provide the AI Tools
- How We Work with Trusted Service Providers to Offer the AI Tools
- How Can Parents Opt Out?
- Limitations of ClassDojo AI Tools
How ClassDojo Uses AI Tools
Your child’s school may choose to utilize certain AI classroom tools, (e.g., Story Post Writer, Message or Response Writer, or Multiple Choice Assessment Generator) by actively engaging with one of these AI tools (“AI Classroom Tools”). The teacher will provide certain text only content which may contain student personal information (“Input”) into the AI Classroom Tools. Additionally, your child’s school may choose to utilize certain productivity tools not connected to classroom use (e.g. uploading rostering lists), but that may contain Student Data (“AI Productivity Tools”). Users of AI Productivity Tools may choose to provide Inputs that may contain student personal information and may also contain photos or videos (e.g. a photo of a classlist of students) and will not be just text-based. The AI Classroom Tools and AI Productivity Tools are collectively referred to as “AI Tools”.
ClassDojo will then provide a set of instructions or “prompts” (e.g., “write a thank you note”) (“Prompts”) into the AI-provided tool and will then send both the Input and Prompts to integrated Large Language Model (“LLM”) service providers, either OpenAI or Anthropic (“LLM Service Providers”). These LLM Service Providers then perform certain AI related functions upon the Input in order to produce AI-generated responses on the Input called the “Output”. The Output is then returned to ClassDojo by the LLM Service Providers. ClassDojo then takes this Output and presents it to the teacher in the ClassDojo services to allow for human review. Input, Prompt, and Output data processed by the LLM Service Provider is retained only transiently to provide the service and for trust and safety purposes; then deleted by the LLM Service Provider immediately upon creation of the Outputs.
What Information is Used to Provide the AI Tools
In serving these new AI Tools, ClassDojo leverages the following information:
Inputs from teachers, such as text for posts, messages or other contextual text input.
Prompts or instructions from ClassDojo, such as “Write a thank you note”.
Outputs which include AI-generated text suggestions and assessment questions, which are reviewed by teachers before being shared with the intended audience.
All information provided to the LLM Service Provider is securely transmitted to the LLM Service Provider for processing, stored transiently in the United States, and encrypted both in transit and at rest. Our data retention policies ensure Inputs, Prompts, and Output are deleted after processing by the LLM Service Provider, and that Outputs retained by ClassDojo are safeguarded and stored securely in alignment with ClassDojo’s existing policies.
The following chart provides more detail on the information used to provide the various AI Tools (broken down into our AI Classroom Tools and AI Productivity Tools) as well as the processes or “Prompts” performed on the “Inputs” to obtain the results or “Output”. We will update this chart as we update our features to provide schools with the information necessary for them to act as the agent of a parent and provide any necessary consent under the Children’s Online Privacy Protection Act and its implementing regulations under the Children’s Online Privacy Protection Rule (collectively “COPPA”) or to otherwise approve this use of the AI Tools under applicable laws and regulations for any student personal information that is used (for example, under state student privacy laws and the Family Educational Rights and Privacy Act (“FERPA”).
AI Classroom Tools
May use Student PII
| ClassDojo AI Classroom Tools and Processing Done on Inputs | User Information Used to Provide the AI Tools (Inputs) | Output Generated* | User Types Input is Collected from and Output Disclosed to | How this Information is provided to the LLM | Retention Period / Storage / Security |
|---|---|---|---|---|---|
| Story Post Writer Helps teachers craft engaging content for ClassDojo Story updates, including AI-enhanced narrative suggestions. The AI tool suggests edits, enhances narratives, and ensures all posts are aligned with ClassDojo’s and individual teacher’s communication standards. The teacher reviews and edits the suggestions before posting. | –Teacher-provided text for the story post which may contain student personal information (text only, no photos) –ClassDojo - provided Prompt which will not contain any user information (e.g. “Write a post to share with parents in the ClassStory feed”*. The Prompt will include communication standards to align with) | – AI-enhanced story post suggestions ready for review and use by the teacher. This Output may contain student personal information (text only, no photos) | – Input is collected from teachers – The Output is disclosed to teachers, then once reviewed and approved by the teacher, disclosed at the direction of the teacher to students, parents, and any ClassDojo user with access to the ClassDojo Story | Text Inputs from teachers, along with any specific Prompts, are securely transmitted by ClassDojo to OpenAI or Anthropic for processing. | Retention Period Inputs and Prompts (Teacher-provided text, context, and ClassDojo provided instructions) Open AI & Anthropic: Retained only transiently to provide the service (e.g. the active session) and for trust and safety purposes, then deleted immediately upon creation of Outputs. ClassDojo: Retained for usage by the teacher, to enforce our policies, improve the product (as allowed by law) or to keep our community secure. Deleted upon direction by teacher or school, or upon termination of the contract, unless we are required by law to retain. Outputs (AI generated story posts): Open AI & Anthropic: Retained only transiently to provide the service and for trust and safety purposes then deleted immediately upon creation of Outputs and transfer of Outputs to ClassDojo. ClassDojo: Stores both the Output and the final posts (which will be the Output edited by any human review by the teacher) within the platform for as long as the teacher maintains them in the Class Story, to provide the service, improve the product (as allowed by law), enforce our policies, or to keep our community secure. The Output and final posts are deleted upon direction by the teacher or school, or upon termination of the contract, unless we are required by law to retain. Storage – All data is stored within the United States. Security – All inputs and outputs are encrypted in transit and at rest and in transit. |
| Message or Response Writer This AI tool helps teachers write concise, effective messages for communication with parents. It generates text suggestions based on the context provided by the teacher, to streamline communication about students learning progress, or logistical matters. The teacher reviews and edits the suggestions before sending. All suggestions are aligned with ClassDojo’s and individual teacher’s communication standards. | –Teacher-provided text only (no photos). The provided information includes a recipient and message to respond with. This provided information may contain student personal information. A teacher can optionally include the original message they are responding to. - ClassDojo - provided Prompt which will not contain any user information (e.g. “Write a response to an earlier communication, which the teacher will provide.”* ) The Prompt will include communication standards to align with | – AI-generated text suggestions for tailored responses or message drafts for review and use by the teacher. This Output may contain student personal information (text only, no photos) | – Input is collected from teachers. – The Output is disclosed to teachers, then once reviewed and approved by the teacher, sent at the direction of the teacher to the recipient (e.g. parent). | Text Inputs (including the teacher's initial message or query and additional contextual information) and Prompts are securely transmitted by ClassDojo to OpenAI and Anthropic for processing. | Retention Period Inputs and Prompts (Teacher-provided text, context, and ClassDojo provided instructions) Open AI & Anthropic: Retained only transiently to provide the service (e.g. the active session) and for trust and safety purposes then deleted immediately upon creation of Outputs. ClassDojo: Retained for usage by the teacher, to enforce our policies, improve the product (as allowed by law) or to keep our community secure. Deleted upon direction by teacher or school, or upon termination of the contract, unless we are required by law to retain. Outputs (AI generated message): Open AI & Anthropic: Retained only transiently to provide the service and for trust and safety purposes then deleted immediately upon creation of Outputs and transfer of Outputs to ClassDojo. ClassDojo: Stores both the Output and the final messages (which will be the Output edited by any human review by the teacher) within the platform for as long as the teacher maintains the message in order to provide the service, improve the product (as allowed by law), enforce our policies, or to keep our community secure. The Output and final messages are deleted upon direction by the teacher or school, or upon termination of the contract, unless we are required by law to retain. Storage – All data is stored within the United States. Security – All inputs and outputs are encrypted in transit and at rest and in transit. |
| Thank-You Note Writer This tool helps teachers with the creation of personalized thank-you notes to acknowledge students, parents or staff. The teacher reviews and edits the suggestions before sending. All suggestions are aligned with ClassDojo’s and individual teacher’s communication standards. | – Details for thank you note: Reasons for gratitude or acknowledgment from the teacher, along with a recipient (text only, no photos). This may contain student personal information - ClassDojo- provided Prompt which will not contain any user information (e.g. “Generate a thank you note that is tailored to the context provided by the teacher”*. The Prompt will include communication standards to align with) | – AI-generated text suggestions for thank-you notes for review and use by the teacher. This Output may contain student personal information (text only, no photos) | – Input collected from teachers. – The Output is disclosed to teachers, then once reviewed and approved by the teacher, sent at the direction of the teacher to the recipient (e.g. student, parents or staff) | – Text Inputs about the reasons for the thank you note and Prompts are securely transmitted by ClassDojo to OpenAI and Anthropic for processing. | Retention Period Inputs and Prompts (Teacher-provided text, context, and ClassDojo provided instructions) Open AI & Anthropic : Retained only transiently to provide the service (e.g. the active session) and for trust and safety purposes then deleted immediately upon creation of Outputs. ClassDojo: Retained for usage by the teacher, to enforce our policies, improve the product (as allowed by law) or to keep our community secure. Deleted upon direction by teacher or school, or upon termination of the contract, unless we are required by law to retain. Outputs (AI generated text suggestions): Open AI & Anthropic: Retained only transiently to provide the service and for trust and safety purposes then deleted immediately upon creation of Outputs and transfer of Outputs to ClassDojo. ClassDojo: Stores both the Output and the final thank-you notes (which is the Output then edited by any human review by the teacher) once the thank-you note is sent by the teacher within the platform for as long as the school directs ClassDojo in order to provide the service, improve the product (as allowed by law), enforce our policies, or to keep our community secure. The Output and final thank-you notes are deleted upon direction by the teacher or school, or upon termination of the contract, unless we are required by law to retain. Storage – All data is stored within the United States. Security – All inputs and outputs are encrypted in transit and at rest. |
| Report Card Comment Writer This tool helps teachers write insightful, constructive comments on student report cards, personalized to reflect each student's performance. The teacher reviews and edits the suggestions before sending. All suggestions are aligned with ClassDojo’s and individual teacher’s communication standards. | – Student performance themes: Information provided by the teacher (text only, no photos). This may contain student personal information - ClassDojo- provided Prompt which will not contain any user information (e.g. “Generate a comment for a report card using notes provided by the teacher”*. The Prompt will include communication standards to align with) | – AI-generated report card comments tailored to individual student achievements and areas for improvement, for review and use by the teacher. This Output may contain student personal information (text only, no photos) | – Input collected from teachers – Output disclosed to teachers, then once reviewed and approved by the teacher, sent at the direction of the teacher to students and parents on report cards). | – Text Inputs about student performance and Prompts are securely transmitted by ClassDojo to OpenAI and Anthropic for processing. | Retention Period Inputs and Prompts (Teacher-provided text, context, and ClassDojo instructions) Open AI & Anthropic: Retained only transiently to provide the service (e.g. the active session) and for trust and safety purposes then deleted immediately upon creation of Outputs. ClassDojo: Retained for usage by the teacher, to enforce our policies, improve the product (as allowed by law) or to keep our community secure. Deleted upon direction by teacher or school, or upon termination of the contract, unless we are required by law to retain. Outputs (AI generated text suggestions): Open AI & Anthropic: Retained only transiently to provide the service and for trust and safety purposes then deleted immediately upon creation of Outputs and transfer of Outputs to ClassDojo. ClassDojo: Stores the Output and the final comment (which is the Output then edited by any human review by the teacher) once sent by the teacher, for as long as the school directs ClassDojo in order to provide the service, improve the product (as allowed by law), enforce our policies, or to keep our community secure. The Output and final thank-you notes are deleted upon direction by the teacher or school, or upon termination of the contract, unless we are required by law to retain. Storage – All data is stored within the United States. Security – All inputs and outputs are encrypted in transit and at rest. |
| Parent-Teacher Conference Notes Generator This tool generates personalized, constructive feedback for students during parent-teacher conferences. It processes teacher-provided data to create concise, supportive, and growth-focused notes tailored to individual student performance. The teacher reviews and edits the suggestions before sending. | - Teacher inputs include (text based only): grade level, student name, areas of achievement ("Glows"), and areas for improvement ("Grows"). This will contain student personal information Metadata includes language preference inferred from content of the input fields. - ClassDojo- provided Prompt which will not contain any user information (e.g. “Generate a comment for a parent-teacher conference using notes provided by the teacher”*. | – AI-generated parent-teacher conference notes tailored to individual student achievements and areas for improvement, with grade-level- appropriate actionable suggestions for parents for review and use by the teacher. This Output may contain student personal information (text only, no photos) | – Input collected from teachers – Output disclosed to teachers, then once reviewed and approved by the teacher, sent at the direction of the teacher to parents. | Text Inputs from teachers, along with any specific Prompts, are securely transmitted by ClassDojo to OpenAI and Anthropic for processing. | Retention Period Inputs and Prompts (Teacher-provided text, context, and ClassDojo provided instructions) Open AI & Anthropic : Retained only transiently to provide the service (e.g. the active session) and for trust and safety purposes then deleted immediately upon creation of Outputs. ClassDojo: Retained for usage by the teacher, to enforce our policies, improve the product (as allowed by law) or to keep our community secure. Deleted upon direction by teacher or school, or upon termination of the contract, unless we are required by law to retain. Outputs (AI generated text suggestions): Open AI & Anthropic: Retained only transiently to provide the service and for trust and safety purposes then deleted immediately upon creation of Outputs and transfer of Outputs to ClassDojo. ClassDojo: Stores both the Output and the final parent-teacher conference notes (which is the Output then edited by any human review by the teacher) once the lesson plan is sent by the teacher within the platform for as long as the school directs ClassDojo in order to provide the service, improve the product (as allowed by law), enforce our policies, or to keep our community secure. The Output and final classroom activity are deleted upon direction by the teacher or school, or upon termination of the contract, unless we are required by law to retain. Storage – All data is stored within the United States. Security – All inputs and outputs are encrypted in transit and at rest. |
Will not use Student PII (unless intentionally inputted by the teacher)
| ClassDojo AI Classroom Tools and Processing Done on Inputs | User Information Used to Provide the AI Tools (Inputs) | Output Generated* | User Types Input is Collected from and Output Disclosed to | How this Information is provided to the LLM | Retention Period / Storage / Security |
|---|---|---|---|---|---|
| Multiple Choice Assessment Generator This AI tool assists teachers in creating multiple choice assessments tailored to specific topics or educational standards. It uses input from the teacher to suggest relevant questions for quizzes and tests. | –Topic or educational standard: Text - based only Information provided by the teacher. Should not contain student personal information – Desired number of questions: How many questions the teacher needs provided by the AI tool. Text-based only and should not contain student personal information – Grade level provided by the teacher: Text-based only and should not contain student personal information - ClassDojo - provided Prompt: which will not contain any user information (e.g. “Create multiple choice questions based on the standard topic provided by the teacher.”*) | – AI-generated suggestions for multiple choice assessments for review and use by the teacher. | – Input is collected from teachers. – The Output is disclosed to teachers, then once reviewed and approved by the teacher, disclosed at the direction of the teacher to recipients of the assessment (e.g. students). | – Text Inputs about the assessment, the topic and the standards as well as Prompts are securely transmitted by ClassDojo to OpenAI and Anthropic for processing. | Retention Period Inputs and Prompts (Teacher-provided text, context, and ClassDojo provided instructions) Open AI & Anthropic: Retained only transiently to provide the service (e.g. the active session) and for trust and safety purposes then deleted immediately upon creation of Outputs. ClassDojo: Retained for usage by the teacher, to enforce our policies, improve the product (as allowed by law) or to keep our community secure. Deleted upon direction by teacher or school, or upon termination of the contract, unless we are required by law to retain. Outputs (AI generated text suggestions): Open AI & Anthropic: Retained only transiently to provide the service and for trust and safety purposes then deleted immediately upon creation of Outputs and transfer of the Outputs to ClassDojo. ClassDojo: Stores both the Output and the final suggestions (which is the Output then edited by any human review by the teacher) if the teacher decides to use the multiple-choice tool within the platform for as long as the school directs ClassDojo in order to provide the service, improve the product (as allowed by law), enforce our policies, or to keep our community secure. The Output and final questions are deleted upon direction by the teacher or school, or upon termination of the contract, unless we are required by law to retain. Storage – All data is stored within the United States. Security – All inputs and outputs are encrypted in transit and at rest. |
| Lesson Plan Creator This tool generates detailed and standards-aligned lesson plans for various grade levels based on teacher inputs. It includes engaging activities, assessments, and strategies for differentiation tailored to the specified topic. The teacher reviews and edits the suggestions before sending. | - Teacher inputs include: grade level and topic/standard (e.g., RL.5.2, Photosynthesis). Metadata includes context for lesson length and topic appropriateness. Text-based only and should not contain student personal information - ClassDojo- provided Prompt which will not contain any user information (e.g. “Generate a structured lesson plan using notes provided by the teacher”*. Prompts will also emphasize alignment with curriculum standards, engagement, and inclusivity for diverse classrooms. | -AI- generated lesson plans for the specified grade and topic, including objectives, materials, activities, assessments, and extension opportunities. Lesson plans are tailored to meet diverse classroom needs. | – Input is collected from teachers – The Output is disclosed to teachers, then once reviewed and approved by the teacher, disclosed at the direction of the teacher to students, parents, and any ClassDojo user with proper access. | Text Inputs from teachers, along with any specific Prompts, are securely transmitted by ClassDojo to OpenAI and Anthropic for processing. | Retention Period Inputs and Prompts (Teacher-provided text, context, and ClassDojo provided instructions) Open AI & Anthropic : Retained only transiently to provide the service (e.g. the active session) and for trust and safety purposes then deleted immediately upon creation of Outputs. ClassDojo: Retained for usage by the teacher, to enforce our policies, improve the product (as allowed by law) or to keep our community secure. Deleted upon direction by teacher or school, or upon termination of the contract, unless we are required by law to retain. Outputs (AI generated text suggestions): Open AI & Anthropic: Retained only transiently to provide the service and for trust and safety purposes then deleted immediately upon creation of Outputs and transfer of Outputs to ClassDojo. ClassDojo: Stores both the Output and the final lesson plans (which is the Output then edited by any human review by the teacher) once the lesson plan is sent by the teacher within the platform for as long as the school directs ClassDojo in order to provide the service, improve the product (as allowed by law), enforce our policies, or to keep our community secure. The Output and final lesson plans are deleted upon direction by the teacher or school, or upon termination of the contract, unless we are required by law to retain. Storage – All data is stored within the United States. Security – All inputs and outputs are encrypted in transit and at rest. |
| Classroom Activity Generator This tool creates specific, engaging classroom activities tailored to grade levels and provided educational standards. It uses teacher inputs to provide clear, concise, and standards-aligned activity ideas, including step-by-step instructions. The teacher reviews and edits the suggestions before sending. | - Teacher inputs include: grade level, activity focus (e.g., times tables, supplies, group size), group type (e.g., whole class, small groups), and optional standards (e.g., CCSS, TEKS). Metadata includes context for classroom suitability. Text-based only and should not contain student personal information -ClassDojo Prompt: Will not contain any user information ((e.g. “Generate a classroom activity using notes provided by the teacher”*. | -AI- generated classroom activities tailored to the provided inputs, including detailed rules and procedures for execution in the classroom. Activities are aligned with provided standards and designed for inclusivity and engagement. | – Input is collected from teachers – Output is disclosed to teachers, then once reviewed and approved by the teacher, disclosed at the direction of the teacher to students, parents, and any ClassDojo user with proper access | Text Inputs from teachers, along with any specific Prompts, are securely transmitted by ClassDojo to OpenAI and Anthropic for processing. | Retention Period Inputs and Prompts (Teacher-provided text, context, and ClassDojo provided instructions) Open AI & Anthropic : Retained only transiently to provide the service (e.g. the active session) and for trust and safety purposes then deleted immediately upon creation of Outputs. ClassDojo: Retained for usage by the teacher, to enforce our policies, improve the product (as allowed by law) or to keep our community secure. Deleted upon direction by teacher or school, or upon termination of the contract, unless we are required by law to retain. Outputs (AI generated text suggestions): Open AI & Anthropic: Retained only transiently to provide the service and for trust and safety purposes then deleted immediately upon creation of Outputs and transfer of Outputs to ClassDojo. ClassDojo: Stores both the Output and the final Classroom activity (which is the Output then edited by any human review by the teacher) once the lesson plan is sent by the teacher within the platform for as long as the school directs ClassDojo in order to provide the service, improve the product (as allowed by law), enforce our policies, or to keep our community secure. The Output and final classroom activity are deleted upon direction by the teacher or school, or upon termination of the contract, unless we are required by law to retain. Storage – All data is stored within the United States. Security – All inputs and outputs are encrypted in transit and at rest. |
| Behavior Intervention Plan Generator This tool generates practical and actionable behavior intervention strategies for teachers to address specific behaviors in their classrooms generally. It uses teacher inputs to create developmentally appropriate, ethical, and culturally sensitive strategies tailored to the specified grade level and behavior (not specific to individual students). The teacher reviews and edits the suggestions before sending. | Teacher inputs include: grade level, specific behavior to address (e.g., bullying, staying in seat), and intervention type (e.g., positive reinforcement, de-escalation). Metadata includes context for classroom suitability and the teacher's instructional style. Text-based only and should not contain student personal information (the behavior is not specific to a specified student) - ClassDojo- provided Prompt which will not contain any user information (e.g. “Generate a behavior intervention plan using notes provided by the teacher”*. Prompts will also emphasize providing clear, actionable, and ethical behavior intervention strategies and will align with best practices in behavior management. | AI- generated age-appropriate behavior intervention strategies. Strategies focus on inclusivity, ethical practices, and alignment with intervention goals. | – Input is collected from teachers – Output is disclosed to teachers, then once reviewed and approved by the teacher, disclosed at the direction of the teacher to students, parents, and any ClassDojo user with proper access. | Text Inputs from teachers, along with any specific Prompts, are securely transmitted by ClassDojo to OpenAI and Anthropic for processing. | Retention Period Inputs and Prompts (Teacher-provided text, context, and ClassDojo provided instructions) Open AI & Anthropic : Retained only transiently to provide the service (e.g. the active session) and for trust and safety purposes then deleted immediately upon creation of Outputs. ClassDojo: Retained for usage by the teacher, to enforce our policies, improve the product (as allowed by law) or to keep our community secure. Deleted upon direction by teacher or school, or upon termination of the contract, unless we are required by law to retain. Outputs (AI generated text suggestions): Open AI & Anthropic: Retained only transiently to provide the service and for trust and safety purposes then deleted immediately upon creation of Outputs and transfer of Outputs to ClassDojo. ClassDojo: Stores both the Output and the final Classroom activity (which is the Output then edited by any human review by the teacher) once the lesson plan is sent by the teacher within the platform for as long as the school directs ClassDojo in order to provide the service, improve the product (as allowed by law), enforce our policies, or to keep our community secure. The Output and final classroom activity are deleted upon direction by the teacher or school, or upon termination of the contract, unless we are required by law to retain. Storage – All data is stored within the United States. Security – All inputs and outputs are encrypted in transit and at rest. |
AI Productivity Tools
| ClassDojo AI Productivity Tools and Processing Done on Inputs | User Information Used to Provide the AI Tools (Inputs) | Output Generated* | User Types Input is Collected from and Output Disclosed to | How this Information is provided to the LLM | Retention Period / Storage / Security |
|---|---|---|---|---|---|
| Class Roster File Analyzer: This tool processes various file formats (e.g., CSV, JPG, PDF) containing class rosters, consolidates data, and converts it into a standardized JSON format. It extracts names, de-duplicates entries, and validates content based on parsing rules. The teacher reviews and edits. | - Teacher inputs include (may contain photos): Teacher-provided class roster files, which may include sensitive student personal information such as names and potential metadata (e.g., timestamps, headers). Metadata includes uploaded file format and processing context. - ClassDojo- provided Prompt which will not contain any user information (e.g. “Generate a class roster”*. | – AI-generated list of students with deduplicated names and optional additional fields beyond first and last name. This Output will contain student personal information | – Input collected from teachers – Output disclosed to teachers, then once reviewed and approved used in the Service as directed by the teacher and school. | Text Inputs from teachers, along with any specific Prompts, are securely transmitted by ClassDojo to OpenAI and Anthropic for processing. | Retention Period Inputs and Prompts (Teacher-provided text, context, and ClassDojo provided instructions) Open AI & Anthropic : Retained only transiently to provide the service (e.g. the active session) and for trust and safety purposes then deleted immediately upon creation of Outputs. ClassDojo: Retained for usage by the teacher, to enforce our policies, improve the product (as allowed by law) or to keep our community secure. Deleted upon direction by teacher or school, or upon termination of the contract, unless we are required by law to retain. Outputs (AI generated text suggestions): Open AI & Anthropic: Retained only transiently to provide the service and for trust and safety purposes then deleted immediately upon creation of Outputs and transfer of Outputs to ClassDojo. ClassDojo: Stores both the Output and the final class roster (which is the Output then edited by any human review by the teacher) once the class roster is used by the teacher within the platform for as long as the school directs ClassDojo in order to provide the service, improve the product (as allowed by law), enforce our policies, or to keep our community secure. The Output and final classroom roster are deleted upon direction by the teacher or school, or upon termination of the contract, unless we are required by law to retain. Storage – All data is stored within the United States. Security – All inputs and outputs are encrypted in transit and at rest. |
| OCR Parent InviteIntroduced a faster way for teachers to upload a list of family members to invite to connect to their classrooms. The teacher reviews and edits. | - Teacher inputs include (contains photos): -Teacher provided roster data, which which may include sensitive student personal information such as student names , parent names, parent emails, parents phone numbers and may include potential metadata (e.g. timestamps, headers) (picture upload by teacher) - ClassDojo- provided Prompt which will not contain any user information (e.g. “Generate an invite list”*. | -AI-generated List of family members to be invited for a particular class This Output may contain student personal information | Input - Collected from teachers Output - Disclosed to teachers, then once reviewed and approved used in the Service as directed by the teacher and school. | Media Inputs from teachers, along are securely transmitted by ClassDojo to OpenAI and Anthropic for processing. | Retention Period Inputs and Prompts (Teacher-provided text, context, and ClassDojo provided instructions) Open AI & Anthropic: Retains data only transiently f to provide the service (e.g. the active session) and for trust and safety purposes then deleted immediately upon creation of Outputs. ClassDojo: Retained for usage by the teacher, to enforce our policies, improve the product (as allowed by law) or to keep our community secure. Deleted upon direction by teacher or school, or upon termination of the contract, unless we are required by law to retain. Outputs (AI generated text suggestions): Open AI & Anthropic: Retained only transiently to provide the service and for trust and safety purposes then deleted immediately upon creation of Outputs and transfer of Outputs to ClassDojo. ClassDojo: Stores both the Output and the final invite lists (which is the Output then edited by any human review by the teacher) once the invite lists are used by the teacher within the platform for as long as the school directs ClassDojo in order to provide the service, improve the product (as allowed by law), enforce our policies, or to keep our community secure. The Output and final invite lists are deleted upon direction by the teacher or school, or upon termination of the contract, unless we are required by law to retain. Storage – All data is stored within the United States. Security – All inputs and outputs are encrypted in transit and at rest. |
* The processing/Prompts and Outputs listed are mere examples and are not intended to reflect the exact language that will be used.
How ClassDojo Uses the Information to Provide the AI Tools
ClassDojo teachers will provide into the ClassDojo AI provided tool, Inputs or content which may contain student personal information. Additionally, ClassDojo will provide a set of instructions or “Prompts”. ClassDojo will then send both the Input and Prompts to an integrated LLM Service Provider (e.g OpenAI or Anthropic), to perform certain AI related functions upon the Input in order to produce AI-generated responses on the Input called “Output”. To protect the privacy of users, ClassDojo does not otherwise share any direct identifiers of students to the LLM Service Provider (except to the extent that any direct identifiers are included within the teacher provided Input).
Data obtained from the Inputs, Prompts and Outputs may be accessed, processed and used by ClassDojo to provide, improve (as allowed by law) and maintain the Service, perform internal analysis (including to provide metrics and data logs or activity records needed for measuring up/down time and debugging the tools), and keep our platform safe and secure. For example, the Inputs and Prompts will be sent to the LLM Service Provider to create the Outputs listed above.
For more information on the “Input” and “Prompts” used to generate the AI insights, the information shared with the LLM Service Provider, and ClassDojo’s use of AI, please see our table above. ClassDojo does not use any student personal information contained in any Inputs, Prompts, or Output to train any of ClassDojo’s AI systems. Additionally, ClassDojo does not allow an LLM Service Provider or any AI third-party service provider it may utilize to use any information (personal information or de-identified) to train, improve or develop their AI systems. This commitment includes the information contained in the chart above, such as the teacher provided Inputs, used to produce the AI Outputs.
Your student's data (or your data if you are a teacher) used to provide the “Inputs” (eg: name, school, role, etc) will only be transiently retained by the LLM Service Provider to provide the service to ClassDojo. To ensure this, ClassDojo has entered into a specific contract with both Anthropic and OpenAI for “zero data retention” for the ClassDojo provided AI-tools mentioned above. This means that the Prompts, Input and Output (a) will not be logged for human review by OpenAI or Anthropic and (b) will not be saved to disk or retained by OpenAI or Anthropic. Note, however, that OpenAI and Anthropic may perform automated screening of the Inputs and Prompts for safety purposes (the “Safety Classifiers”), which shall consist solely of metadata (including classifier types, dates, counts and confidence scores) and shall not include any Inputs, Prompts or Output itself (including summarizations of Prompts, Inputs or Outputs) or any portion thereof. OpenAI and Anthropic may retain Safety Classifiers.
How We Work With Trusted Service Providers To Offer the AI Tools
To deliver these new AI-enhanced tools on the ClassDojo platform, ClassDojo works with trusted service providers OpenAI and Anthropic. In engaging with these third party service providers, ClassDojo remains committed to upholding our values of transparency, accountability, fairness, and safety in the use of user data in AI technology.
Figure 1 below details how ClassDojo works with our trusted service providers to provide the AI Tools services:
How Can Parents Opt Out?
Your child's school may have acted as your agent and consented on your behalf to allow your child access to the ClassDojo service as is allowed under COPPA - commonly referred to as "school consent." Please read more about this in our FAQ. If so, and your child’s teacher is allowing your child to use ClassDojo, please contact your child's teacher to opt out of having their school or teacher use any of your child’s Student Data as Input within the AI Tools.
Limitations of ClassDojo AI Tools
While these AI Tools mentioned above are designed to support and enrich learning, it is crucial to recognize that the AI-generated content and solutions provided by our platform are not perfect and are based on and limited to the data the AI has been trained on. As a result, there may be instances where the AI’s outputs might not fully grasp the nuances of a new or complex problem, leading to potential inaccuracies, incorrect or misleading information, or misinterpretations.
Given the reliance on AI to tailor educational content and provide immediate assistance, we recommend our teachers (and other users) critically assess the AI’s guidance and verify its accuracy, especially when it pertains to complex subjects or advanced topics, and have provided the ability for teachers to provide human input on the various AI insights or “Outputs” prior to sharing with students and families. ClassDojo is committed to reducing the limitations of AI by focusing on responsible AI development. This includes ensuring that our AI-powered classroom features are built with privacy, security, inclusion, trust, and safety at their core. Our approach to integrating AI into educational tools reflects our dedication to providing a supportive, effective, and respectful learning environment for all users.
How To Contact Us
Should you have any questions about ClassDojo’s use of AI, our privacy or safety practices in the handling of your data, or for any other purpose, please contact us by email at privacy@classdojo.com.
You may also write to us at the following address:
Attn: Chief Privacy Officer
ClassDojo
735 Tehama Street
San Francisco, California, 94103
United States of America.