ClassDojo

Last updated: 2025-08-20Previous Policies

Third Party Service Providers

**Last Updated: August 27, 2025 ** It's important to us that we keep your information safe and secure. In order to help Dojo Tutoring (“Dojo Tutoring ”) provide, maintain, protect and improve our services (the “Dojo Tutoring Services”), Dojo Tutoring shares information with a few other partners, vendors and trusted organizations (“Service Providers”) to process it on our behalf in accordance with our instructions, Privacy Policy and any other appropriate confidentiality, security or other requirements. These Service Providers will only have access to the information they need to provide the Dojo Tutoring Services.

You can find information on these Service Providers we work with below, including what data we share with them, or they provide to us, the service they provide for Dojo Tutoring and links to their respective privacy policies or other documents that govern how they handle the information they process on our behalf.

Like any other organization, we also use “IT” business services or internal tools such as Gmail, Google Drive, and Slack to operate our organization (“Internal Tools”). These Internal Tool services may incidentally contain personal information (e.g., email address or contact handle) and we apply the Service Provider restrictions described above and have included these in a separate chart below.

There are a few Service Providers that we also utilize in providing (or in connection with) the Dojo Tutoring corporate website (“Dojo Tutoring Website), but which are not utilized in logged-in areas in the Dojo Tutoring Services, we have listed those Service Providers below the chart for the Dojo Tutoring Services.

This list may change over time, and we’ll work hard to keep it up-to-date. If you have any questions, please get in touch here.

Dojo Tutoring Services Privacy Policy `

Technical Service Providers

| Name of Service Provider with Link to Privacy Policy | How ClassDojo uses the Service Provider | What user information is shared or collected | Entity location (country) and country of data storage | Core to Dojo Tutor? | | :------------------------------------------------------------- | :------------------------------------------------------------ | :----------------------------------------------------------------------------------------------------------------------------------------- | :---------------------------------------------------- | :------------------ | | Algolia | Helps match tutors and parents | First/last name, state, subjects taught, subjects licensed to teach, availability, platform activity (cancellation/attendance rates, etc.) | United States (entity & storage) | Yes | | Amazon Web Services (AWS) | Provides servers, databases, analytics, infrastructure, email | All personal information, uploaded content, device ID, request data, logs; encrypted at rest; passwords stored as one-way hashes | United States (entity & storage) | Yes |

Communication and Event Related Service Providers

AI Services

| Name of Service Provider with Link to Privacy Policy | How ClassDojo uses the Service Provider | What user information is shared or collected | Entity location (country) and country of data storage | Core to Dojo Tutor? | | :-------------------------------------------------------------------------------------------- | :------------------------------------------------------------ | :----------------------------------------------------------------------------------------------------------- | :---------------------------------------------------- | :------------------ | | AssemblyAI + Anthropic | Transcribes tutoring sessions, provides AI insights | Zoom audio only (no video); transcripts sent to Anthropic; pseudonymized transaction IDs | United States | Yes | | Decagon + OpenAI (via Zero Data Retention contract) | AI-enhanced support chatbot & tickets | User support inputs (name, email, problem, transcript, attachments), subscription info; limited account info | United States | Yes | | OpenAI | AI tools for teachers/parents and internal productivity tools | Inputs (may contain student PI, text/photos/videos); prompts; outputs reviewed by teachers | United States | Yes |

Data Services

Monitoring & Analytics

Payment and Billing

Other Technology Service Providers

| Name of Service Provider with Link to Privacy Policy | How ClassDojo uses the Service Provider | What user information is shared or collected | Entity location (country) and country of data storage | Core to Dojo Tutor? | | :---------------------------------------------------------------------------------- | :---------------------------------------------------------------------------------------------- | :--------------------------------------------------------------------------------------------------- | :---------------------------------------------------- | :------------------ | | Checkr | Background checks for tutors | Full name, email, phone, DOB, SSN (last 4), zip, signature; access to background check report | United States | Yes | | Hireflix | Video interview step for tutor applicants | Name, email, phone, video responses | Spain (entity), Ireland (storage) | Yes | | YouTube (Privacy-Enhanced Mode) | Embedded video content | Video analytics (views, demographics); limited tracking under Privacy-Enhanced Mode | United States (entity), Global (storage) | Yes | | Zoom ISV Program | Video conferencing for tutoring; recordings with custom agreements & Education Account settings | Names, emails, pronouns, session metadata; recordings (14 days, extendable 30); device data via Zoom | United States | Yes |

Internal Tools (incidental PI)